eBook Marketing: Include Live Contact Information in Your eBook

One of the most important things you can do in this ebook world is to provide your reader with your current contact information. I monitor over 50 authors and ebook experts blogs on a regular basis and finding their contact links is quite a challenge.

Surprisingly, I find the same problem in the current ebooks that are being published. If they do include link information, rarely is it a live link.

I feel the authors are missing a large marketing opportunity. Here are some ideas you may want to consider.

Different Products

One of the things I have been harping on for the last several years is that a traditional paper book is a different product then the ebook version, especially the pre-content information.

In fact, this information should be different between your retailers. Yes, you should have a different version of your ebook for each vendor. Whether it is Amazon or Barnes and Noble or Smashwords, they should have a different version of the ebook. Not the story or the major content but the front end of the ebook.

In other words, the ebook should not be just a copy of the paper version.

Contact Page

An easy way to keep in touch with your reader is to include a Contact Page in the front of the ebook. You know, one the reader can use to access your major contact points. The continuing communications with your followers should be a major part of your marketing effort.

Here is an example of the one I have in my novel, “Call Off The Dogs.”

Your Ebook can be updated

Your ebook lives on the fast moving Internet. Internet addresses and links included in ebooks will change and new communication points will definitely come along. In fact with the long life of an ebook, it is a reality. Wait a minute. Your ebook can be updated anytime you want. Just make the change and re-publish.

In contrast, once the paper book hits the shelves, any link to the Internet is cast in concrete. That’s not the case with your ebook.

Ask for a review, twice

You might ask me the following question after looking at the example above. I see a link to help my reader enter a review of my ebook. What is that all about?

You should give your reader easy access to your buy page to let them review your book. Just include it on your contact page.

Once the buy is done, most readers don’t go back to the buy page. Add this link to the contact information in the front of your book. Give them an easy way to write about your ebook.

To top it all off, ask them again for a review at the end of your ebook.

In a lot of cases, authors are still not providing live links to the outside world to help the readers keep in touch.

Don’t miss this marketing opportunity. Keep your contact information up-to-date in all your ebooks. It is just an upload away.

What do you think about adding a Contact Page to the front of your ebook? Will publishers buy into this concept? Have I missed anything you would like to add to the Contact Page?

Follow Me on Twitter: @jimhbs

Or EMAIL at: jim@jamesmoushon.com

Or visit my blog: The eBook Author Corner

Check out my Jonathon Stone Mystery Novel: Call Off The Dogs

NOTE: The examples in this blog are displayed as an image (to keep borders to resemble a book page) and do not have live link to accommodate the blogging software.

Real eBooks: Are We Still in the Stone Age?

So when will we start to see REAL ebooks appear on the market? You know the ebooks that take advantage of their digital environment. Ebooks that have been rendered to improve the reader’s ebook experience. As the number of ebook devices explodes into the book reader’s world, the readers are going to expect more. This statement is especially true with the younger generation whose world seems to center around instant access.

I just completed a study of twenty newly released ebooks just to see how far the art of ebook publishing has advanced in the last year. I choose ebooks from well-known authors, from self-publishing authors, some novels, some technical books. I wanted a variety for my study. I would like to share my observations and suggestions for their improvement.

My contention is that REAL ebooks should be a different product than their paper counterparts. They should be formatted differently; sections arranged differently and in some cases they should have different covers. In short, to be a REAL ebook, they should not be just a copy of the traditional book version.

The following is a list of certain areas that I feel need improvement; areas that you must consider when you create your ebook.

REAL ebooks Links

Rendering your ebook with links is a major step in the right direction in creating a REAL book. What items MUST have links?

1.      The Table of Contents must have links to the chapter headings. Most are doing this now.

2.      Author’s References – the ebook must include links to the author’s website, email address, blogs, online profiles and social networking connections (Facebook/Twitter). You need this to get your reader/audience involved.

3.      Author’s Other Books – there should be links to the buy pages for other books created by the author. Why miss this marketing opportunity.

      For example, in my study two of the ebooks were written by top 10 authors and published by traditional publishers. Both had a list of their other titles, provided credits for the book creation and the usual publisher information. Neither used links to assist the reader in buying other titles or helping their co-developers secure new business. One did have a link to the publisher’s web site. There was no links to the author’s website, blog, email address or social network information.

4.      In book Links – the REAL ebook should have links in the content to footnotes (held in appendix), to word and term definitions and to references. For example, one project I recently worked on was a pictorial about Omaha Beach with over 50 original pictures inserted in the content. With the picture, its title and the picture credits, the content became very difficult to read. The solution was to have a link from the picture title to the picture’s credits in the back of the ebook. If the reader wanted to check out the source they could follow the link and then hit the back key on the ebook device. If the reader didn’t, they could ignore the link and continue without interrupting the reading experience.

Another example in my survey was a technical book about the publishing industry. It was a well written book with lots of good information and references. But there were no links. None! It contained lots of hard coded website addresses and email contact information. All I had to do was re-enter the URL into my web browser and I could find the source.

Actually this is a missed opportunity. One of the problems that traditional books have that REAL ebooks can solve is the maintenance of links in the books. As we know we live in an ever changing world. Web and email addresses change on a daily basis, it seems. So there I am with a link to some interesting information and the link is no good. A broken link, if you will

If the REAL ebook is managed properly, you can avoid or limit this problem. You can create an online directory of links for your ebook. Then you setup a link monitoring process and a link maintenance routine and maintain a valid list of links in the directory. I call this the Goodlinks concept. Just include a link to the online directory in your ebook and you won’t lose your audience.

In fact you can draw the reader to your site and market other products and services. Of course, the beauty of the REAL ebook is you can republish it at any time with the updated links and information.

I believe the REAL ebook can help solve the read-back problems that all readers are faced with at one time or another. I watched a reader the other day try to deal with a novel that was riddled with acronyms and abbreviations. It was getting to be such a problem that half way through the ebook, she actually started writing them down on a separate piece of paper to reference later. Here is an example. “He called USAMRIID for advice.” I give up.

Other Considerations to Ponder

Covers

Sometimes the traditional book cover doesn’t work for the ebook. In this case, size does matter. That great book cover that you had designed is going to go small. On-line distributors try to catch the eye of would-be readers with thumbnail covers. The problem is that sometimes colors get in the way, the type size and face doesn’t look good small and the art gets distorted. A professional designer can solve this problem. You need one that can make the cover work in both environments. Check with our host for this site, Joel Friedlander.

One of the other cover issues is with the effort to get the prospective reader to view a sample of the ebook; some distributors will put a label over the right hand corner of the thumbnail which obscures that portion of the cover. A good designed cover will keep important information viewable like the author’s name or even the title of the book. I saw that in my study.

Copyright

REAL ebooks should include, with their copyright notice, the page number source document for the ebook, especially if the book has various editions. This is relatively a new process but it helps readers coordinate content between the paper version and ebook. This is increasingly important in the educational environment. Students using both hardbound and the ebook versions need a reference point sometimes.

Samples

One of the current ebook marketing strategies is to allow the prospective reader to read a sample of the ebook before buying. All distributors seem to go at this sample process differently but at the end of the day they want to provide the prospective buyer with something that can help with the buying decision. Most of them use a percentage basis.

The REAL ebook concept can help with this process but there has to be a rearranging of the book’s sections if the process is automated like most of them are.

Let me start with an example. I reviewed the buy page on Amazon for each book in my study. I choose one ebook in my study and downloaded the sample, comparing it to the full length version. Here’s what I found.

The ebook sample was in the same section sequence as the paper version. I know there is a traditional way to setup a book. This sample was no exception. It started with the cover followed by the title page, the table of contents, the dedication, the copyright page and a list of the writer’s other works.

So you ask what’s wrong with this. If this sample was going to help sell my ebook, it probably failed. The sample was 80 device pages long but the viewer had to page through 24 pages before they could start reading the book to make a decision.

I believe if you are going to use the sample as a sales tool, there are some slight changes you can make. I would include the cover and the title page with an abbreviated TOC up front along with the author’s other books with buy links. Also I would include upfront the author’s website and contact information. Move the copyright page, dedications and credits to the end of the ebook.

If you get to setup your own sample, keep this in mind. REAL ebooks and their samples should give the prospect what they need to make a decision and only that. A sample doesn’t need a complete table of content. This ebook had 80 chapters which took up four complete device pages and the kicker was; the links to the last 76 chapters were no good. Make the sample simple. Get the reader to your content as quickly as possible.

Bring on the REAL ebook

In most cases, ebooks are still just copies of the paper version but there is a huge opportunity to improve the ebook reading experience. Creative book design and digital links can help us move the ebook experience forward in acceptance.

Currently we have a problem. Let’s face it. Until traditional publishers start to treat ebooks as separate products with different properties and requirements, we have not taken advantage of the digital product. Their approach is simple but self-serving. Get it out the door. Get the copy into an ebook format, charge a higher price than needed and watch the money fall to their bottom line.

The advantage should go to the self-publisher because they control the process. They have the ability to correct the problems easily and make something really special.

Seek a professional to help you through the process if you’re really serious about marketing your ebook.

What do you think about the REAL ebook concept? Is adding links to an already completed product just too much work or would it move your book to the leading edge of ebook world and improve the readers enjoyment?

View my website: HBSystems Publications
Specializing in the ebook experience

Or EMAIL at: jrm@hbspub.com

LinkedIn Profile: James Moushon
Author: Call Off The Dogs, a rendered eBook

This blog was first published at the The Book Designer by Joel Friedlander.

Joel Friedlander is a self-published author and book designer who blogs about book design, self-publishing and the indie publishing life at TheBookDesigner.com. He's also the proprietor of Marin Bookworks, where he helps publishers and authors who decide to publish get to market on time and on budget with books that are both properly constructed and beautiful to read.

It was posted again on the Passive Voice blog hosted by the Passive Guy.

Together the two blogs have generated over 100 comments.

eBook Authors: Render Thy eBook or Miss The Boat

I am a non-fiction and technical book reader at heart. Lately I have become addicted to ebooks. I like the ability to get the ebook anytime and anywhere and read it anytime I want. Recently a historical fiction hardcover book was passed to me. A book about Elizabeth 1 of England and the period in history called the Tudor dynasty.

Sometimes I like to read a good historical fiction novel and this turned out to be a good one. After I was about half way through the novel, the analytical part of me took over. This hardcover book was the ideal candidate for an ebook.

It was large and heavy. It was over 670 pages and weighed in at almost two and a half pounds.

I put down the book. I needed to see how this book appeared as an ebook. Online I went and seconds later the same book was on my Kindle. No expense spared for my blogs.

As a side note the Kindle version was $14.99. Ouch!

I started a comparison of the hardcover and the ebook. I wanted to find out what the publisher had done in the way of creating the ebook. They had made it digital okay. They did add a linked table of contents and they did put a link to their website. That was it.

The potential for so much more was there. What could they have done to make this a real ebook not just a copy of a hardcover book?

Rendering

Right up front they missed the opportunity when they listed the author’s credits. They listed several of the author’s books with no links to a buy page. I guess they wanted me to go to the Internet and search for the other books, if I was interested. There I had the purchasing device in my hands and they missed the opportunity.

Next there was no mention of a website for the author or even better a link to that site to get the reader hooked on the author’s books. Now mind you this was not an older book that the publisher was just getting around to digitizing. This was a brand new release. I went back to the hardcover and that information was missing there also. Finally they got it right on the dust cover. There it was. A web address for the author.

The cover was not included in the ebook, just a title page. I don’t understand that one.

There were many historical characters referenced whose names I recognized like Sir Walter Raleigh, Sir Francis Drake and Shakespeare. Some I had never heard of like Robert Dudley, one of the main characters in the story and in English history. This was a great opportunity to have some information in the appendix about him and many of the other fringe characters. Not done.

I am one of those readers that always is looking back in the book to try to keep up with the story. In-book links added in the rendering process can help the reader with this problem especially with a book of this size. Sorry no effort here.

How about a family tree of the Tudor dynasty? Or some background on the Spanish Armanda? Or some pictures of some of the characters? Wikipedia has some great pictures of Elizabeth and her followers. I can think of lots of things I could do to make this a real ebook.

This book is a great read but there is little or no effort made to make it a real good ebook. If you’re going to read this book while you are traveling, you definitely want the ebook version. It is not a book that you want to read on your cell phone or blackberry. So why not go further than just a copy?

By the way for you ebook reading buffs, I am 54% done with the hardcover version. eBook Authors, you are taking notes aren’t you?

Good Examples of Rendering

First I would like to highlight a good example of how an author can use the power of in-book links during the rendering process. Bloody Omaha by biographer Garry M. Graves is a rendered ebook. His ebook had 39 pictures and illustrations in which he needed to give credit to the sources. Instead of interrupting the reading process, he linked the picture’s titles to a credit note in the appendix of the ebook. If the reader wanted to know the source of the picture, the information was just a click away.

Another example is my novel, Call Off the Dogs, a story about the Assassination of President Kennedy. This is a rendered ebook with in-book links to various terms, location descriptions and color pictures to assist the reader in enjoying and understanding the content. That additional information is also held in the appendix of the ebook so it doesn’t interrupt the reading flow.

Another example of rendering to improve the ebook experience is the use of links in Travel Guide ebooks. So many times the ebook Guides don’t have quality links to important information. Again most of the Guides I have read are just copies of the hardcover version.

Missing the Boat

I think we are missing the boat here. Not only traditional publishers but self-publishers are falling into the same trap. Let’s get the printed version out there and follow up with a copy in an ebook format. No wonder the indie authors/publishers are getting a bad rap. And the traditional publishers must feel like that with little or no effort they can add to their bottom line.

We need to do something here. What are your ideas? Do you think new ebook author can take advantage of the ebook technology? Is a copy of the original hardcover version good enough?

Related blogs:

eBook Authors: Render Your eBooks

eBook Authors: Use The Power of Links

A Bloody eBook Conversion Project

Ebook Authors: Travel Guides are the Ultimate eBooks

View my website: HBSystems Publications

Or EMAIL at: jrm@hbspub.com

Or goto my blog: The eBook Author Corner

Author: Call Off The Dogs, a rendered ebook

LinkedIn Profile: James Moushon

Ebook Authors: Travel Guides are the Ultimate eBooks

Do you want to create a travel guide that is the centerpiece of your reader’s travel experience? You know an ebook that is the foundation of their travel decisions. A travel package that they have at their fingertips. One that will help them with every part of their journey.

You can do this but you need to look at your ebook differently. You cannot create just a copy of your bound version.

Last week I got involved in a discussion on Linkedin which was started by Nola Lee Kelsey of ‘The Voluntary Traveler’ about creating travel guides as eBooks.

This brought back a memory of an experience I had last November. At the time I thought that ebook authors were missing the boat on the opportunity to create a living, breathing guide that took advantage of a digital book. It has linking ability. It is convenient and portable. You can add notes and highlights.

I think travel books could be the ultimate ebook. The information in paper travel guides become inaccurate over time and the Internet links become quickly out of date.

Ultimate eBook

So what is the ultimate ebook? Right up front I suggest it should not be just a reproduction of the paper book. For starters, it must contain a live link back to the author, publisher and even the cover designer, editor and so on. I shouldn’t even have to mention that one.

But we are discussing the ultimate ebook here.

It should include links to the Internet for special references. The rendering process should create real links here not just the written URL for the site. This is a problem in many ebooks today.

It should allow a path to the Internet for the reader to find an updated link when one goes bad and as they always do.

In-book links should be inserted pointing the reader to extra material to assist them in defining special terms.

The ebook should have color pictures that fit on a small device screen. Eventually all devices will have color. Video clips will be common place.

It should be created so that it is easy for the author to update and change information.

The ultimate ebook should allow notes and highlights that can be copied to other applications like copying a paragraph to a Word document.

Keywords should be inserted at the appropriate place to allow easy searching.

The content should be written in snapshots, or chunks of information rather than a long dissertation.

So where does the Travel Guide fit into this and why do I claim it can be the ultimate ebook? Because it can be the complete deal. It can not only present valuable information but it can be the center point for your travel experience using the digital world. Let me explain.

Trouble in Paradise

I am a frequent traveler either by car, by bus or by plane. I am not picky. Just say let’s go and I am ready. Hawaii was calling so I started planning for my 10 days in paradise. This should be easy. I went online to purchase a Travel Guide about beautiful Hawaii. I thought an ebook version would be my best alternative, being portable and all. I downloaded a sample and I stopped right there.

As with many ebooks today, this was a very poor reproduction of the paper version. The table of content was one of the very worst I have seen. The book’s price ($12.95) was completely out of the question for what I was getting. So reluctantly I purchased the paper version. ($14.95)

Now I was stuck with over 750 pages of very good information that I could highlight and use to make my plans. As you can see from my picture at the start of this blog, I had no room to pack the guide in my luggage so I had to take a lot of notes.

How could a Travel Guide ebook and an ereader or tablet solve my problems? I started brainstorming how this experience could be improved and this is what I came up with.

The Travel Guide

Let’s start by saying the Travel Guide needs to be a package of information that will guide me through the planning and the sightseeing and leisure time with my being able to control the costs as much as I can.

A travel package, unlike a lot of Google searches, puts all the information and references I need under one roof so to speak or at least on my tablet. I recommend a tablet for convenience and portable and the extra apps benefit.

The author needs to use color pictures to sell his ideas. There is nothing like a gorgeous photo to spur interest in a location.

He should bundle apps with his ebook. Make apps available for the convenience of the reader. The free ones get the most interest.

The Travel Guide should be turned on for Kindle public notes. The author can use this vehicle to update information until the guide can be republished with updated information. Besides it is a good opportunity to hear what reader’s think about the content. In the past I sought used travel guides because former users would usually highlight things they were interested in. Sometimes you could catch a gem like a unique restaurant or night club. Others experiences speak volumes.

Another opportunity is to reference other books in the guide that are about the destination. Throw in a link to a travel game as an incentive to buy.

Paper travel guides have some problems that can be overcome with a well done Travel Guide package. The paper version’s biggest problem of course is the information is cast in concrete. The ebook can solve this problem big time.

Planning the Trip

So the ultimate Travel Guide armed with great descriptive content and color pictures starts the planning process. Now the traveler’s big money decisions need help from the author.

Budgeting and expenses/costs

Displaying a range of prices to assist in the budgeting is a big help. A spreadsheet or a template for tracking the budget is a good giveaway plus you have the opportunity to capture the reader’s name and a communication avenue like the email address.

Planning and Itinerary

The format for a digital plan could be incorporated like the budgeting above.

Planes, Trains and Automobiles

Now that I am here, how do I get around? Transportation information links can be invaluable for a tourist including subways and trolley data, where needed.

Hotels and Accommodation

A digital matrix of possible selections can help the traveler better organize the trip.

Appointments and Tours

A schedule app can help the reader organize their stay more efficiently. Bundle it in the complete travel package.

Paradise Cove Beach

So I am off to Honolulu armed with the ultimate travel package and a library of ebooks for my reading pleasure. I like the tourist traps so they are highlighted in my Travel Guide and I have added extra notes to jog my memory.

I have all the tools loaded on my tablet that I need to survive the island. But I have more in my package. I have a calendar with the special events I have scheduled like my luau at Paradise Cove, my Island tour and my visit to Pearl Harbor.

I have photo gallery software to keep my pictures organized. I use the tablet camera and note the location and time as I take them. I have software to keep track of the current weather and the forecast. I even have a currency calculator and a language guide loaded which I hope I don’t need.

And for those who enjoy the night life too much and need to ask the question. ‘Where in the world am I?’ I have Google Earth and Maps installed and a GPS locator to help me get back to the hotel.

Back Home at Last

All good things must come to an end. Back home I now have a record of my trip. I can compare my budget to the expenses I have been tracking as well as checking my credit card charges when the bill arrives.

I have a permanent record of the great time I had, all thanks to the Travel Guide package.

So What Makes the Travel Guide the Ultimate eBook?

1. It is a digital package and can be stored on an electronic device for easy carrying.
2. It is convenient and easy to update and add information.
3. If the authors rendering process is complete, the links will be there to access current prices, phone numbers, street addresses and web sites.
4. Turning on public notes can help in the planning as well as a record of the experience.
5. The Travel Guide ebook becomes part of the travel experience. It makes the content unique.

It makes the ebook a total experience not just a reference book.

Other Opportunities

Other opportunities for authors are publishing the Travel Guide in parts, being more specific to a location. I was headed to Oahu and information on the other islands was overkill. A smaller edition about Honolulu would have been just fine.

A frequent traveler may want a special version created for them or maybe a paid serial publication for travel destinations with updated information.

You may even want to include ads specials to various locations and link into affiliate sales to increase revenue.

The author must try to drive the reader to his home website. Updating the information must be an ongoing process. A path for the reader to access updated ebook links is a large opportunity.

We should take lessons from what you can do with a Travel ebook and carry it over to other kinds of ebooks.

You say this is all on the Internet. It is all about time and convenience. A complete package can save the reader hours of surfing and put dollars in his pocket. It would be the ultimate choice.

What do you think about my choice for the ultimate ebook? Can you think of any other candidate for the ultimate award?

Related blogs:

Rendering Your Ebook
Use the Power of Links

View my website: HBSystems Publications

Or EMAIL at: jrm@hbspub.com
Author: Call Off The Dogs, a rendered ebook
LinkedIn Profile: James Moushon

eBook Authors: Use The POWER of Links

One of the first things an eBook Author must learn to use is the power of links. Whether you’re creating your ebook, setting up your web site, writing a blog or joining a group on the Internet, hyperlinks are what make things happen. The more clicks, the more chances of your success. The synergy created by links is a powerful thing.

With that said, where should you put links? The following is a list of possible opportunities for linking.

Your eBook Author Page

Let’s start with your ebook. You should always have an author page with links to everything in your arsenal. This page is different than the title page or the copyright page. You should have links to your website, your blog, your social network and your email address. Make sure to link to your other ebooks buy-pages to help the reader go directly to your other writings.

Your In-Book Links

Another link possibility is links imbedded in your content. These links can be added in the ebook rendering process. Whether the links are to Internet sites or to information in the back of your ebook, the links can be very valuable to the reading experience.

In my ebook, Call Off The Dogs, I included brief definitions of uncommon terms and locations in the back of the ebook. For example, the reader could click on a link imbedded in the content and see a brief description of the pier in Seal Beach, California. Then they would press the BACK key and continue reading.

Other Link Opportunities

You should link everything you do digitally. For example:

Website – Your site is a great place to include links to your ebooks. Include a blogroll on your home page to link to other sites you visit. And then ask those sites to link back to you. The more the merrier.

Blog – You should establish a blog to keep in touch with your readers. Your followers will follow the links you insert into your blog like a page for your upcoming ebook. Also, you can use links to get them involved in the writing process.

Social Network – You should use Facebook and Twitter and link away every chance you get.

Email - All outgoing communications should include a link even if it is just a link in your email signature line.

Link Maintenance

One of the important things to remember is that link maintenance is great an opportunity to keep in front of your reader. Links change and become invalid for one reason or another. You should maintain a current, up to date list of links you have used in your writings. Then point the reader to your site for the latest link information.

Another example. Let’s say you have an ebook with a lot of internet links imbedded in the content or the ebook has a list of links associated with source material. As the links turn bad, and they will after time, you could add Amazon Public Notes in the ebook to assistant the reader in finding the updated link or an alternative one.

You are maintaining the value of the reading material by updating the content without republishing the ebook.

Link Power

So what does linking everything do for you?

1. It will build traffic to your ebook buy-page, to your Internet site, your Facebook page and your Blog.

2. Links are what drives Internet Search Engine Optimization. The more links you have on the net, the more chances you have for readers to find your offerings. The most prized link is one that is an incoming link from another site. This can be your site or blog or one from one of your peers.

3. Connections through Social Networking, links your friends and followers to your site and your ebook. You cannot have enough of this. The more ebooks and blogs you put into the pipe, the more action you create.

Takeaway

Think of this as a little web page with the power of communications.

A general rule: Never publish anything without a link or two. That includes your ebook, your Internet site, your blog, your email or comments on other people’s blog.

So what do think? Be sure to share with me other link opportunities that I have overlooked.

View my website: HBSystems Publications

Or EMAIL at: jrm@hbspub.com